For Sneakers:

At our marketplace, we deal in premium, limited-edition sneakers—each pair is special, rare, and carefully sourced. We take pride in offering authentic, top-quality sneakers at minimal prices, making exclusivity more accessible to true sneaker lovers.

Due to the nature of our products, we do not offer returns or exchanges. We know sizing matters, so we strongly encourage you to double-check your size or reach out to our customer support team before placing your order— we’re always here to help you make the right pick! Thanks for understanding and supporting a community built for real sneakerheads.

For Streetwear Apparels:

We’re a growing streetwear marketplace, run by a small team passionate about drops, culture, and quality. We’re committed to bringing you the best quality at minimal prices, making homegrown streetwear more accessible.

As a startup, we currently don’t offer returns, but we do offer a size exchange within 7 days of delivery for a minimal fee of ₹199. We strongly recommend checking the size chart before ordering or chatting with our support team—we’re always happy to help you find the perfect fit.

For Custom Sneakers:

Each pair of our customized sneakers is hand painted just for you—with care, creativity, and your unique style in mind. We’re proud to offer the best quality at minimal prices, making personalized luxury more accessible.

As these are made-to-order custom pieces, we’re unable to offer returns or exchanges. We recommend double-checking your size and design choices before placing your order.

If you have any questions or need help before you order, our team is always here to guide you.

For Care & Accessories:

Our sneaker care products are essentials designed to keep your kicks fresh and flawless. Since these are low-value consumable items, we do not offer returns or exchanges once the order is placed. This policy helps us keep prices accessible for all. We encourage you to reach out to our team if you have any questions before ordering—we’re always happy to help you choose the right products for your sneakers.

Support Email: homie@holygrails.in 

Thank you for understanding—and for choosing something as one-of-a-kind as you!