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Shipping and Delivery Information:

At the time of checkout, shipping costs are determined based on the weight, dimensions, and destination of the products in the order. Customers are required to pay the shipping fee at the time of purchase, which serves as the ultimate delivery fee.

Delivery Terms:

1. In Transit:

For Instant Shipping, it will take 4-5 business days. Domestic Regular shipments typically take 4 to 12 business days to reach their destination. However, customized items may take up to 3-4 weeks for delivery.

2. Dispatch Time:

Orders are usually shipped within two business days after payment is received. Our warehouse operates from Monday to Friday during regular business hours, except for national holidays. We take necessary actions to minimize shipment delays in such situations.

3. Alternative Delivery Address:

Requests for a change of delivery address can only be made before the order has been shipped.

4. Delivery Date Expired:

In case of a delayed delivery, customers are advised to get in touch with us. We will investigate the matter and take appropriate action.

Notifications for Tracking:

After shipping, customers will receive a tracking link that will enable them to monitor the status of their shipment based on the most recent changes.

Process for a Misplaced Package in Transit:

In the unfortunate event that a package is lost in transit and the courier has completed their investigation, we will begin processing a refund or replacement.

Duties and Taxes:

The cost of items as listed on our website includes taxes, so customers do not have to worry about additional duties or taxes.